Privacy Policy

At Gharfar, we are committed to protecting your privacy and ensuring a safe online experience. Learn how we collect, use, and safeguard your information.

Last Updated: November 25, 2025

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

Personal Information

  • Full name and contact details
  • Email address and phone number
  • Physical address for booking purposes
  • Account credentials (username, password hash)
  • Payment information (processed securely)

Technical Information

  • Browser type and version
  • Device information and screen resolution
  • IP address and approximate location
  • Pages visited and interaction patterns
  • Cookies and tracking identifiers

2. How We Use Your Information

Your information helps us improve your experience and provide better services:

  • Provide, maintain, and improve our services
  • Process bookings and payment transactions
  • Send booking confirmations and updates
  • Personalize your browsing and search experience
  • Respond to your inquiries and support requests
  • Monitor and analyze usage patterns for improvements
  • Detect and prevent fraudulent activities
  • Comply with legal obligations and enforce our terms

Note: We will never sell your personal information to third parties for marketing purposes.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:

  • Remember your preferences and settings
  • Keep you signed in to your account
  • Analyze website traffic and performance
  • Understand how you interact with our platform
  • Show relevant content based on your interests

Cookie Preferences: You can manage or disable cookies through your browser settings. However, some features may not function properly without cookies enabled.

4. Information Sharing

We do not sell your personal information. We may share your data only in the following circumstances:

  • With property owners/hosts to complete bookings
  • With trusted service providers who assist our operations
  • To comply with legal requirements or court orders
  • To protect our rights, users, or public safety
  • In connection with business transfers or mergers

All third-party partners are required to follow strict confidentiality and data protection standards aligned with this policy.

5. Data Security

Protecting your data is our priority. We implement industry-standard security measures including:

  • SSL/TLS encryption for data transmission
  • Secure password hashing and storage
  • Regular security audits and vulnerability assessments
  • Access controls and authentication protocols
  • Secure data centers with physical protection

Important: While we take extensive measures to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you have certain rights regarding your personal information:

Right to Access

Request a copy of the personal data we hold about you.

Right to Correction

Update or correct inaccurate personal information.

Right to Deletion

Request deletion of your personal data in certain circumstances.

Right to Restrict

Limit how we process your personal information.

Right to Portability

Receive your data in a structured, portable format.

Right to Object

Object to processing of your personal information.

To exercise any of these rights, please contact us using the information at the bottom of this page. We will respond within 30 days.

7. Third-Party Links

Our website may contain links to external websites and services. Please note:

  • We are not responsible for the privacy practices of external sites
  • External sites have their own privacy policies and terms
  • We recommend reviewing third-party privacy policies before sharing information
  • Links to external sites do not imply endorsement

8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

If you believe a child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our systems.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.

  • Changes will be posted on this page with an updated date
  • We may notify you of significant changes via email
  • Continued use after changes constitutes acceptance
  • We encourage periodic review of this policy

Questions About Our Privacy Policy?

If you have any questions or concerns about how we handle your data, we're here to help. Reach out to our privacy team.